Step 1

Confirm if your product is eligible for a full money back guarantee and/or exchange, which it is if:

  • There is an issue with the manufacturing of the product.

  • The product was damaged during shipping.

  • There is a missing component.

Step 2

If one or more of the above criteria in Step 1 are true, fill out the following form to request your:

Step 3

Henlight will get back to you within 7 days with a shipping label for you to print and apply to the product, for which you are to ship back accordingly.